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FREE TRIAL - Edith™ Helps You Clean Up Emails and Other Documents


Answers to Frequently Asked Questions

Q. Why do I get warning messages when I go to download the 30-Day FREE TRIAL?

A. You may receive a warning from your system or anti-virus software.  These warnings are given to help protect you from actions which are not your intentions.  If you do get warning messages, just press "Accept" or "Yes" to continue the download.  Click Here for more details about the download process.

 

Q. Why do I get warning messages when I run the Install program for the 30-Day FREE TRIAL?

A. While running the INSTALL_EDITH.EXE program, you may encounter a security warning.  These warnings are given to help protect you from actions which are not your intentions.  Click Here for more details about the installation process.

 

Q. How do I start and use the Edith program?

A. For details about starting and using the program Click Here.

 

Q. How do I convert my 30-Day FREE TRIAL to a permanent version?

A. When you register your copy of Edith, you pay a one-time fee for the license to run this program on your own computer.  Follow the instructions described on the Register web page.

 

Q. Why is the program asking me to register?

A. When you register your copy of Edith, you pay for the license to run this program on your own computer.  If you choose to not register, Edith will stop working at the end of the 30-Day FREE TRIAL.  To register your copy of Edith follow the instructions described on the Register web page.

 

Q. Why does the program remove the italic, underline and bold attributes from the text?

A. The "Normal" settings in Edith strips out font types, font sizes, bold, italic and underline attributes because they are HTML tags.  To allow these attributes to be maintained, uncheck the "Remove HTML <tags>" option.

 

Q. Why does the program remove pictures?

A. The current version of Edith strips out embedded images.  In some email environments you can copy-and-paste the desired images from the original email back into the forwarding copy of the email.  If your email service does not allow you to paste images into the forwarding copy of the email, then you may be able to use Edith to clean up the selected portions of your email before and after the pictures you do not want deleted.

 

Q. Can I turn off the Edith ad which appears on my edited document?

A. Yes.  An ad for Edith is attached to the end of the document.  It is intended to help spread the word to your recipients, emphasizing how much you care -- providing them with clear, easy-to-read texts and removing email addresses for their privacy and security.  This ad can easily be turned off.  For more about the Edith ad Click Here.

 

Q. Why do the shortcut keys "<Ctrl><Alt>e" not work on my computer?

A. There are two possible reasons the "<Ctrl><Alt>e" shortcut keys do not work to execute Edith on your computer.  First, when you installed Edith you have to select the option to have Edith on your desktop.  If you have not done this, you can re-install Edith and set this option.  Secondly, there must be no previously installed applications on your desktop which use the "<Ctrl><Alt>e" shortcut.  You can modify the shortcut of your desktop icon.  Rightclick on the desktop Edith icon and select properties.  On the "Shortcut" tab, place the cursor in the "Shortcut Key" field and enter the one letter (or arrow key) to replace the "E" in the shortcut.

 

Q. Does this software clean viruses from my outgoing Emails?

A. No.  This is NOT an anti-virus program.  The software only cleans up text.

 

Q. Does this software check for spelling errors and grammar errors?

A. No.  This version of Edith does NOT check spelling or grammar.

 

Answers to Other Questions

Program Help File The robust search features in the program Help file will answer most of your questions.

 

Support Forum If your questions are not answered by the program Help file or the content above, then your questions may also be addressed on the free EdithCentralTM forum blog (coming soon).

 


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